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President's Blog


News and interesting tidbits shared by our President/CEO, Christopher Goebel


September 29, 2015
Are You a Victim of Identity Theft?

BringMeTheNews.com just published an article stating that there was a 7 percent chance your identity was stolen last year. You can find the article here. [external link disclosure]

One tip was to monitor your account every few days. Good advice. You can watch your account through SLCU@Home, our online account access. You can also use CardValet, our new Debit Card mobile app, which you can set up to send you notifications when your card is used. Just go to your App Store and download the app to your smartphone.

Sincerely,
Christopher J. Goebel, CCUE, CUDE
SLCU President/CEO


September 23, 2015
Do You Have a Family Emergency Plan?

September is National Preparedness Month. Making sure your family is ready for a possible emergency is important. One good source of information for preparing your family for an emergency is www.ready.gov.  [external link disclosure]

They have links and resources on how to set up a family emergency plan, what supplies you should have available at home or how to prepare a ready bag in case of evacuation. The Family Communication Plan also allows you to record valuable financial information, like insurance policy numbers and other vital information. Consider working on a Family Emergency Plan today. Part of that plan should include creating an emergency account, which we can help you set up.

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO

 

 

September 14, 2015
Pitfalls for the Unwary Borrower Out on the Frontiers of Banking

Interesting article in the New York Times recently about online lenders like Lending Club and Prosper. One person mentioned that borrowing from these places feels like "People helping People". Funny, that's exacting how SLCU and other credit unions operate! In fact, we're the ones that came up with that phrase!

If you're in need of a loan and other financial help, come to SLCU first. We are here to help you, not make money for a bunch of investors. Read the article online. [external link disclosure]

Sincerely,
Christopher J. Goebel, CCUE, CUDE
SLCU President/CEO


July 1, 2015
Parents Favor Daughters Over Sons when Dollars Are Short

As a parent of both a daughter and a son, I found the following article interesting. According to research done at the University of Minnesota and Rutgers University, "parents preferred to give a U.S. Treasury bond to a daughter, and bequeathed a greater share of their assets to female offspring in their will when they perceived economic conditions to be poor." The article in the StarTribune can be found here.   [external link disclosure]

Sincerely,
Christopher J. Goebel, CCUE, CUDE
SLCU President/CEO


September 4, 2015
Better Check Twice...

You might want to double-check your account if you shopped at Cub Foods or other merchants on Friday, August 28. Cub Foods announced that due to a “glitch” (love that technical term) some debit card transactions may have posted twice. You can access more information from a StarTribune article here [external link disclosure]

Sincerely,
Christopher J. Goebel, CCUE, CUDE
SLCU President/CEO


September 3, 2015
Pay-at-the-Pump Fraud Gains Ground

I always found pay-at-the-pump to be very convenient, especially when I had my young kids with me. But the crooks are making that option less secure. The Wall Street Journal just published an article on how fraudsters are taking advantage of convenience services like pay-at-the-pump and ATMs. The article can be found here.   [external link disclosure]

Sincerely,
Christopher J. Goebel, CCUE, CUDE
SLCU President/CEO


June 22, 2015
For Identity Theft Victims...

It is not fun to be a victim of identity theft. However, the Federal Trade Commission has come up with an easy to follow guide to helping recover if you are an identity theft victim. All you need to know can be found at www.identitytheft.gov.   [external link disclosure]


June 21, 2015
Glenwood Waterama

The 60th Glenwood Waterama is being held July 21-26.   [external link disclosure]

SLCU is proud to be a Waterama Queen candidate sponsor. Congratulations to Courtney Schmidt. Best of luck to Courtney at the Senior Royalty Coronation on Sunday.

We’ve got root beer floats and popcorn at our Glenwood office on Friday, July 24 from 10:30 until we run out. Hope to see you there.

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO

 


June 19, 2015
Financial Blogs to Follow

SLCU is a part owner, with 64 other credit unions, in CU Companies, a Credit Union Service Organization (CUSO) that provides financial services to our members in areas that not currently available through SLCU itself. CU Companies has divisions that handle mortgages, realty, title work, and investment services.

CU Companies now has two great blogs to follow. Their CU Realty blog has great information and tips on what it takes to buy or sell a home successfully in today’s market. The CU Companies blog provides up to date information on what is happening with mortgages and other financial products, along with updates on what is going on at CU Companies.   [external link disclosure]

 I encourage you to follow either blog or both.

Sincerely,
Christopher J. Goebel, CCUE, CUDE
SLCU President/CEO


June 12, 2015
Check out the "Discover Savage" Mobile App

SLCU is teaming up with the City of Savage with a new mobile app called “Discover Savage”. With the app, you can find out what is happening in Savage through the event calendar, find shops and stores (including SLCU) in Savage and instantly report potholes and other issues to the City of Savage. For more information on the “Discover Savage” app, click on the link. [external link disclosure]

To download the app, search for “Discover Savage” in your phone’s app store.
 


May 26, 2015
A couple non-financial items that I thought were interesting:

  • Here is a link to an article about a family who’s worked a combined 232 years for railroads, including Canadian Pacific, one of our sponsor groups.   [external link disclosure]
     
  • At right is a photo of the newest member of my family. Meet Karl, a 73-lb hound mix, which our family adopted from the Ramsey County Animal Humane Society. If you’re interested in adopting a pet, I recommend going to one of our Animal Humane Society shelters.  Their website can be found at www.animalhumanesociety.org.
    [external link disclosure]

Sincerely,
Christopher Goebel, CCUE, CUDE
SLCU President/CEO
 


 
 


May 13, 2015
Home Sales Surging in the Twin Cities

A recent article in the Star Tribune said that home sales for April in the Twin Cities housing market were the highest since June 2005, and prices were up as well, with the median price climbing 10 percent over last year. You can find the article here [external link disclosure]

If you are a buyer or a seller, you can make SLCU your one stop, through our partner, CU Companies. CU Companies has CU Realty, who saves you money on the listing fee but doesn’t cut back on the service, CU Mortgage can help you get the best mortgage product for your buying needs, and CU Title helps make the closing on your home sale or purchase go smoothly. Your first step is to contact them at www.cucompanies.com or call one of your SLCU offices.

Sincerely,
Christopher J. Goebel, CCUE, CUDE
SLCU President/CEO


NCUA Warns Consumers about “Spoofing”
Scam Mimicking Agency’s Telephone

ALEXANDRIA, Va. (March 25, 2015) – The National Credit Union Administration is alerting consumers that texts they receive from an agency telephone line, 703-518-6301, asking for personal information are not coming from NCUA.

NCUA does not request personal or financial information from consumers.

This attempted fraud scam is called “ spoofing." The perpetrators are able to mimic a telephone number to generate text messages. The texts may warn of a debit card reaching its limit or use some other trick to persuade individuals to provide personal information or go to a malicious website. Consumers should not click on links in the message, provide information to any websites referenced in the message nor attempt to conduct any financial transactions through those websites.


March 17, 2015
NCUA Warns Consumers about "National Credit Union" Phishing Scam

The National Credit Union Administration has received reports of an online phishing scam that uses a website with a logo and a design similar to the agency’s own site in an attempt to convince unwary customers to provide information or send money. For more information on the scam, click here. [external link disclosure]

Sincerely,
Christopher Goebel, CCUE
SLCU President/CEO


February 20, 2015
Money Management Apps for your Handheld Device

Your smartphone and tablet can be used for more than playing Angry Birds® or posting on Snapchat®. There are a number of apps available to help you manage your money. Here’s a link to a good article on some of those money management apps.  [external link disclosure]

Sincerely,
Christopher Goebel, CCUE
SLCU President/CEO


February 10, 2015
"CUNA News Now" has a great article on the latest data breach concern.

CUNA tips can help CU members in wake of massive Anthem breach

The breach to befall Indianapolis-based Anthem Inc., the second largest health insurer in the United States, may be one of the most harmful yet. Anthem announced last week that hackers had infiltrated its servers and nabbed names, addresses, Social Security numbers, birthdays, emails and employment information of up to 80 million current and former customers ( The New York Times Feb. 6).

While the hackers were unable to obtain medical record data, experts say the cybercriminals can still easily commit medical identity theft and fraud. Given the size of the breach, credit union members and consumers may be wondering what steps they can take to protect themselves if they're an Anthem customer.

Michelle Dosher, CUNA market research and consumer education managing editor, said customers should be on the lookout for scammers mimicking emails purportedly sent from Anthem asking for personal information.

"If you receive an email from a company regarding a security breach, don't automatically open it," Dosher told News Now . "First, go to the company's website or call to make sure the information online matches the email you received."

Or, if you've already opened the email, Dosher said make sure not to click any links until the information has been verified with the company online or by phone. Emails from fake Anthem accounts have already been sent by scammers to consumers, according to The New York Times.

To protect against medical fraud, consumers also could consider making copies of their own medical files so they have accurate versions of their histories before hackers have the opportunity to make any changes, according to Pam Dixon, World Privacy Forum executive director ( The New York Times ).


February 5, 2015
Tips for Taxes

During tax refund season, the credit union gets a number of calls from members, checking to see if their refund from the IRS has been deposited to their account. We don’t have access to when the IRS is going to send your refund until we actually receive it.

The IRS now has a couple of ways of checking on your federal tax refund.

  • Go online to the IRS website at www.irs.gov. By the upper right is a button called “Where’s My Refund”.   [external link disclosure]
     
  • You can download an app for your Smartphone called IRS2Go

Hopefully that will help you know when you can expect your tax refund and can save you a phone call or two to SLCU.

Sincerely,
Christopher Goebel, CCUE
SLCU President/CEO
 


 
 

January 25, 2015
Meetings with Inspiring People

Last fall, I had the privilege of hosting two travelers at my home. Dan Emory and Myles Chung created the American Community Project (ACP) to explore and find solutions to a number of issues related to food distribution, nutrition and access. They traveled through 48 states on Honda scooters (a feat in itself) over a year’s period, talking to various organizations throughout the country. An article on their travels was just published by the Credit Union Times. You can find the article here [external link disclosure]

I met Dan at CUNA Management School (CMS), an executive education program run by CUNA, our national trade association, and housed at the University of Wisconsin in Madison. Dan was in the class just ahead of mine. Dan always had a smile on his face, an encouraging word, and energy that was contagious. Because of that, his classmates voted him the recipient of the Al Jordan award, an award given to the person in each class of CMS to best exemplifies the spirit and cooperativeness of credit unions. Dan and Myles have a great story and you can read about their travels on their blog linked here [external link disclosure]

Sincerely,
Christopher Goebel, CCUE
SLCU President/CEO
 


 
 


January 8, 2015
More Benefits for SLCU Members

One of the charges your board has given to the SLCU staff is to provide financial literacy information to our members and the communities we serve, in order to provide you with the resources you need to improve your financial life.

Protecting yourself from fraud can save you money, time, and frustration. We have two online resources for you to educate yourself on how to recognize, prevent and report possible fraud and identity theft. HarlandClarke, our check provider, has an online fraud education series, and the National Credit Union Administration (NCUA), just developed a two part video series focusing in cyber theft.

Both these resources can be found in our Member Benefits area of our website. Look for more of these education opportunities in the future.

Sincerely,
Christopher Goebel, CCUE
SLCU President/CEO


January 7, 2015
It's a new year. Time for a new "you".

Most of us make resolutions at this time to improve ourselves or our situation: lose weight, stop smoking, read more, find a new job, etc. A lot of people also look at their financial situation and vow to work their finances from a budget, or pay off debt, or save more.

The website Daily Finance (www.dailyfinance.com) has a great article on simplifying your finances through five tips. You can find the article here.
[external link disclosure]

Tip #4 talks about automating your savings. SLCU can help you by setting up automatic transfers from your checking to any number of savings accounts. You can set up those transfers through SLCU@Home, our online account access, or with an MSR at one of our offices.

To open up additional savings accounts, or for help setting up your transfers, contact us at any one of our SLCU offices.

Wishing you a happy and profitable 2015!
Christopher Goebel, CCUE
SLCU President/CEO
 


[external link disclosure]
 
 


September 30, 2014
ATM Fees Average $4.35 When Using a Non-Network ATM

A recent article in the StarTribune and other papers cited a survey by Bankrate.com that stated the average cost to a person using a non-network, or foreign, ATM for a withdrawal is $4.35. Banks and credit unions have their ATM and Debit cards connected to one or more networks of ATMs, although most ATMs will accept almost any card. A non-network ATM is an ATM that is not affiliated with your bank or credit union. The $4.35 includes the fee that the ATM owner charges, called a surcharge, and the fee your financial may charge for using an ATM outside of their network.

At SLCU, we don’t charge our members when they use a non-network ATM. If you want to avoid surcharges at an ATM, use SLCU ATMs at our Glenwood and Brooklyn Crossing locations, our ATM in the Canadian Pacific Plaza building in Minneapolis, or any of the thousands of ATMs on the Co-op Network®.
Visit the CO-OP Network ATM Locator to find a surcharge-free ATM near you.

Happy savings with SLCU!
Christopher Goebel, CCUE
SLCU President/CEO
 


 
 


About Christopher Goebel, President/CEO of Soo Line Credit Union

Chris Goebel grew up in Richfield, MN and graduated from the University of Minnesota with a degree in business management. He's spent most of his adult life working for credit unions.

In 2013 Chris graduated from CUNA Management School and received his designation as a Certified Credit Union Executive.

Chris welcomes member feedback. Call 612-373-9412 or send an email to .

 


   

   
 


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